SHIPPING & RETURNS
SHIPPING POLICY
Local Deliveries
Tribetant uses Qexpress platform for its delivery. Packing lead time is also accounted for (about 1~2 working day/s), for sales and peak season, expected up to 5 working days for packing.
Normal delivery: $3.50 per order, less than $40. Delivery takes about 2~3 working days.
Express/Specific date delivery: $15 per order, no min. amount spent. Next-day delivery or a specific date upon request under the "notes" before checkout.
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Tracking number will be send via the email address given upon checkout.
Track your parcel here.
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Overseas customer
Tribetant ships internationally, however, do take note of your country's restrictions before placing any order, Tribetant will not handle any extra charges if needed.
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Flat Rate shipping are available for Malaysia, Indonesia, Philippines, Vietnam and Thailand only.
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For all shipping price, handling and tax are included.
For more information, Contact us
RETURN & EXCHANGE POLICY
Returns and exchange are only available when:
- Products are purchased within 7 days from the date of purchase.
- Products are unused and kept inside the box (if have).
-Broken or damaged upon receiving the parcel.
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Returns will have their money refunded within 14 working days.
Exchange is only applicable once. Exchange of size or different products requires additional charges.
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